At Lumore Jewelry, your satisfaction is our top priority. We stand behind the quality and effectiveness of our products, and we are confident that they will exceed your expectations. That's why we offer a 30-day money-back guarantee – so you can feel completely secure when shopping with us.

We are currently experiencing a very high volume of orders. All orders are shipped within 24 to 48 hours, and delivery takes approximately 5 to 10 business days, depending on your location.

The delivery details will be provided during the checkout process and in your confirmation message.

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We offer FREE shipping to over 20 countries worldwide. If you can enter your address at checkout, we can ship to you! We also make sure you get the right type of plug for your country.

Once your parcel has been dispatched, we will send you a tracking number via email. You can track your order via our tracking page.

In most cases, you will not incur any customs duties. However, customs duties are beyond our control and depend on local authorities. If customs duties are charged on your order, you are responsible for paying them.